Privacy Policy

Barkley N Pawz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or our pet care services.

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies

Our website may use cookies to:

 

  • Improve site performance
  • Analyse visitor behaviour
  • Enhance user experience

You can manage or disable cookies through your browser settings.

 

We use your information to:

  • Provide and manage our pet care services
  • Respond to enquiries and communicate with you
  • Manage bookings, scheduling, and service updates
  • Improve our website and customer experience
  • Maintain internal records and business operations
  • Comply with legal obligations

We do not sell or share your information with third parties for marketing purposes.

 

We process your personal data under the following lawful bases:

  • Contract – to provide the services you request
  • Legitimate interests – to operate and improve our business
  • Consent – when you opt in to communications or cookies
  • Legal obligation – when required by law

We take appropriate technical and organisational measures to keep your data secure. This includes:

  • Secure devices and password protection
  • Limited access to personal information
  • Secure storage of digital records
  • Regular review of data handling practices

We retain your information only for as long as necessary to provide services or meet legal requirements.

 

We may share your information only when necessary:

  • With trusted service providers (e.g., website hosting, payment processors)
  • When required by law or regulatory authorities
  • With your explicit consent

We do not share your data with third parties for advertising or unrelated purposes.

 

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise these rights, contact us using the details below.

 

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

 

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

 

Barkley N Pawz

 

Sam.appleby@barkleynpawz.co.uk

 

Tel: 07576744726

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